Every software has limitations somewhere along the lines, including softwares like MYOB. It can be a frustrating process of having to go through MYOB staff in order to have certain fixes done. But there are also fixes one can undertake themselves. Here are 5 MYOB software fixes you can try resolving:
- Installation error
When faced with installation set up errors, pay attention to the error message as the type of error is stated by way of a code: [0x800713ec], [0x0800b0101], [0x080070642], [0x080070643] and [0x080070002]. One of the most basic MYOB software errors would be [0x800713ec], which occurs when there are essential Windows updates that users are required to install, for example the ones that require administrator permission. Simply log into Windows and update all important updates (especially ones that refer to .NET framework) and restart.
- Speed and Performance
If the MYOB software runs a lot slower than expected, there can be several factors contributing to it’s slow speed. Make sure the computer it’s installed on can meet the minimum system requirements and that the MYOB software version is up to date. Upgrade the computer’s hard drive to an SSD if needed since it accommodates large amounts of data and allows programs to run faster. Check to see if internet speed and connection are running at an adequate upload speed (0.5MBps) and check to see if online storage tools like Google Drive are always connected and affecting the performance. It would also help if the MYOB software is excluded from antivirus softwares.
- Library
MYOB softwares like AccountRight makes use of the ‘library’ to gain access and open company files. Often times, if the ‘library’ is not properly installed or functioning, errors may occur. In order to fix issues with the ‘library’, the user should log into Window as the administrator and reset the ‘library location’ of their MYOB software. If need be, they may need to reset their network configuration as well and start the ‘library’ again. Users should also take care to check the properties of the ‘library’, check window “shares” and repair the installation of the MYOB software to ensure full functional ability.
- Server Locator Service
Specifically when it comes to MYOB AccountRight, there are times where users may find themselves experiencing server locator service issues. MYOB AccountRight makes use of the server locator service to locate the port so that users will be able to connect to network libraries. If this service is not functioning properly, errors will occur. Log into Windows as an administrator and determine that the server locator service is installed, start it and create a registry key (ServerLocatorPortNo registry key).
- ServicePortNo registry key
If your attempt at creating a registry key for AccountRight is invalid, the most likely cause would be that the computer’s registry failed to create a required file when installing. Repairing AccountRight installation could potentially resolve this issue. Access the computer’s list of programs, choose MYOB AccountRight and select change/uninstall. The repair option should be made available, click on next and follow the instructions that would appear. Finish the repair and restart again to test.
