The process of making use of MYOB accounting softwares is fairly straightforward once you practice and understand it’s interface. But if you are just starting out, you may experience difficulty in figuring out some areas. Fortunately enough, the dedicated MYOB staff understands the struggle first time users may come across and have taken the liberty of preparing some customer resources that can greatly benefit the user. Here are 5 useful MYOB customer resources to make use of:
- Support
Effectively reach out to the rest of the MYOB user community in the official MYOB community forum and network with others, locate information, seek advice and have all your questions answered. The MYOB community forum is also populated with MYOB experts, who have been using and producing content help for new users. If you are looking for advice and direction, what better source to be looking for it than a community where experts have industry experience and can tie it down with MYOB practices?
- Troubleshooting
Learn to prevent, resolve and fix MYOB problems and bugs with the official MYOB website’s troubleshooting section! While the MYOB staff are quick to respond to case questions or come up with fixes for potential problems, it wouldn’t hurt to learn some troubleshooting skills yourself so that you will be able to save yourself some time and get it fixed immediately. In the event that there are no fixes, there will always be alternative workaround solutions. The official MYOB troubleshooting blog is definitely one of the most important MYOB customer resources to pay attention to.
- Training
In an effort to encourage business sectors to make use of accounting softwares like MYOB, there have been plenty of online resources for MYOB that users can make use of to learn about it. There are also professional training classes offered by certified trainers at affordable rates for interested participants to attend and master the interface of MYOB. Corporations can now send their employees for training in MYOB at a reduced rate since there are discounts offered.
- Upgrades
Along with the rest of the MYOB customer resources, users can also keep track and understand what possible MYOB softwares they can upgrade to next depending on what they are using now. The official MYOB website allows users to enter either their email or MYOB serial number into their list and receive a specially tailored recommendation for themselves. Users can then conveniently peruse their options and choose to upgrade whenever they want to.
- Accounting
Amongst the list of important MYOB customer resources available, MYOB users are also advised to keep track and familiarise themselves with accounting practices so that they are able to effectively understand what to do with the MYOB software. The official website comes included with blog posts and informative articles on how to deal with end of financial year matters using MYOB and other relevant helpful information. Accounting tips and techniques, coupled with MYOB training, would be sufficient help for users to grasp the software and put it to good use.
